Shipping
Most stock items are processed within 1 business day. Current lead times for items not in stock will be provided promptly. If you have an urgent need, let us know, and we will do our best to accommodate. Microscopes and other equipment may be shipped directly from the manufacturer. All chemicals must ship ground.
To Ship:
FREE USPS Ground Advantage Shipping for all orders over $50. Discount will apply automatically at check-out. Other USPS and UPS shipping options willl be shown as well, so you will have the opportuniity to choose a method that meets your needs. However, only USPS GA is offered for free. (Express services and Canadian rates are subject to change, based on package weight, dimensions,. and carrier surcharges.)
All chemicals must ship ground, regardless of address. Because of this, we are unable to ship chemicals to Hawaii, Puerto Rico, or certain APO/FPO locations.We reserve the right to upgrade the method of shipping at our expense, without notification. Some carrier restrictions may apply for items of value, or classified as hazzardous.
To Pick-up:
Choose PICK UP at check-out if you are local and would like to pick up your order at our Manchester, Michigan shop. We will notify yo when the order will is ready, usually within 1 business day. It will be held for 3 business days before the items are returned to stock.
Canadian Orders:
Canadian orders may be shipped via FedEx, UPS or USPS International. Shipping fees will be estimated for you at check out, where you can choose the carrier you prefer. Any difference between the actual cost and amount estimated will be refunded, or collected, so that you never pay more than you should. Please note: All chemicals MUST ship using FedEx or UPS ground service. Appropriate customs paperwork will be provided, however broker fees are subject to carrier policies, and the responsibility of the buyer. Benz Microscope will not be liable for any additional customs or transportation fees once the item is tendered to the carreir.
Please contact us about any lead times or shipping concerns before placing your order. We're happy to help!